Terms & Conditions
Welcome to Nea Chora Suites. By booking and staying with us, you agree to the following terms and conditions. These are designed to ensure a pleasant and safe experience for all our guests.
1. Reservations & Payments
Reservations can be made directly through our website, by email, or through selected booking partners.
A valid credit/debit card is required to secure your reservation.
Payment terms (deposit, prepayment, or full payment) will be specified at the time of booking.
2. Check-In & Check-Out
Check-in time: 4:00 PM
Check-out time: 10:00 AM
Early check-in or late check-out may be available upon request and subject to availability (additional charges may apply).
3. Cancellation & No-Show Policy
Cancellations must be made within the timeframe specified at booking.
Failure to arrive without prior notice will be treated as a no-show, and charges may apply.
Non-refundable rates, if booked, are not eligible for cancellation or modification.
4. Guest Responsibilities
Guests are expected to respect the property, fellow guests, and neighbors.
Smoking is not permitted inside the suites. Designated outdoor areas may be available.
Pets are [allowed/not allowed—please specify].
Any damages caused by guests may be charged to their account.
5. Liability
Nea Chora Suites is not responsible for loss, theft, or damage to guests’ personal belongings.
Guests are encouraged to use in-room safes (if available) and ensure doors and windows are locked when leaving.
The hotel is not liable for injuries, accidents, or illnesses occurring during the stay, except where caused by negligence.
6. Services & Amenities
Amenities and services (e.g., housekeeping, transfers, concierge assistance) are offered as described on our website, subject to availability.
Some services may incur additional charges, which will be communicated before booking.
7. Privacy & Data Protection
Personal data collected during booking and stay is handled in accordance with applicable data protection laws.
Guest information will not be shared with third parties, except as required by law or with guest consent.
8. Governing Law
These Terms & Conditions are governed by the laws of Greece.
Any disputes will be subject to the exclusive jurisdiction of the courts in [City/Region].
9. Contact Us
For any questions or clarifications regarding these Terms & Conditions, please contact us:
Address: Akti Papanikoli 28, Chania 731 00
Phone Number: +306989746421
Email Address: info@neachorasuites.com
